Contact us by Email or Telephone

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

• Email
• Telephone

Email:

For product information or assistance:
tward@phoenixgroupamb.com

For service inquiries or assistance:
dphillips@phoenixgroupamb.com

We will always try to respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. Our customers may also use our toll free telephone number to contact a service representative during regular business hours:

Telephone:

Customer Care Center

1800-242-1822
Monday to Friday   8:00 am to 5:00 pm (CST)

Saturdays, Sundays and federal holidays please leave a message.  A customer representative will contact you as soon as possible!!.

Snail Mail:

Send your inquiries to:

• Phoenix Group
• 407 W Franklin
• Waxahachie, Tx 75165